Keep making impact measurable.

With our BI and AI solutions, we lay a future-proof digital basis:

  • Dashboards and insights that give professionals, team leaders and management real-time control over clients, caseloads, waiting times, commitment, results and risks.
  • AI agents that automate repetitive tasks, such as file analysis, triage, report processing, call processing in registration systems, signaling and administrative steps between teams.
  • One data platform that connects all your systems for dashboards and AI automation, including client systems, planning, HR, finance, Excel, and registration tools.

Support your teams with overview and clarity, reduce administrative pressure and improve the quality of help and services with real-time insights and smart automation.

Type of solution
Process
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The step towards data-driven wellbeing

Welfare organizations want less administration and more time for people. This requires reliable insights into impact, finances and quality, automated reports and processes, and a digital basis that grows with the organization.

Our BI & AI platform makes this possible: a single source of truth, real-time overview and smart automation. This creates a robust IT landscape with clear KPIs and reliable data quality. The basis for cooperation, direction and sustainable growth.

What this means in practice:

  • Less administration, leaving more time for people and activities
  • Reliable insights that provide control over impact, finances and quality
  • Automatic reports for easy and error-free accountability
  • Smart processes that reduce manual work and increase efficiency
  • A solid foundation for future-proof systems and clear KPIs

Insights, automations, and impactful solutions

  • Data StrategyLay the foundation for data-driven success. We create a clear data strategy with KPIs, data quality, and the right system architecture, so you're ready to implement BI and AI use cases via our platform.
  • Data platformCentralize all your information in one reliable source of truth. You connect systems and standardize and secure your data via our data platform. In this way, you make them accessible to insights, reports and AI-driven innovation.
  • BI solutionsTurn data into actionable insights. With customized dashboards and reports, your teams and stakeholders get real-time insight into activities, budgets and impacts so that better decisions can be made at every level.
  • AI solutionsGo beyond reporting with smart automation. From data validation and forecasting to smart workflows and Agentic AI systems, our solutions help you save time, reduce errors and create measurable impact.

Insights, automations, and impactful solutions

  • Data StrategyLay the foundation for data-driven success. We create a clear data strategy with KPIs, data quality, and the right system architecture, so you're ready to implement BI and AI use cases via our platform.
  • Data platformCentralize all your information in one reliable source of truth. You connect systems and standardize and secure your data via our data platform. In this way, you make them accessible to insights, reports and AI-driven innovation.
  • BI solutionsTurn data into actionable insights. With customized dashboards and reports, your teams and stakeholders get real-time insight into activities, budgets and impacts so that better decisions can be made at every level.
  • AI solutionsGo beyond reporting with smart automation. From data validation and forecasting to smart workflows and Agentic AI systems, our solutions help you save time, reduce errors and create measurable impact.

Examples of practical applications of our AI agents

Why Flawless Workflow

Insights and automation that your registration system and other systems can't provide.

Flawless Workflow offers a proven platform with ready-to-use modules for BI dashboards, AI agents, and workflows. Standardised where possible and configured where necessary. Our solutions are perfectly in line with your processes and objectives. This is how we transform your wellbeing processes in a reliable, flexible and safe way.

  • Solutions for welfare organizations Our platform has been developed based on years of experience in welfare organizations. We understand your challenges and provide AI and BI solutions that solve them.
  • Help with your transition We'll help you take practical steps to start using AI and BI so that your team quickly experiences their value and gains confidence in the new ways of working.
  • Security and privacy Data security and privacy are critical thanks to encryption, access control, monitoring, and compliance guidelines.
  • Integration options Links with registration systems, HR, Excel and branch systems via robust APIs and data pipelines.
  • Process expertise & focus on people In-depth insight into business processes by experts who know the sector, speak the language and know what's important.
  • Applications, Deployment, and Support A proven approach to identifying, prioritizing and implementing AI and BI applications, from configuration to implementation and aftercare.

Customer in the spotlight

The automation and insights that no other system offers.
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Integration with your systems

Deep integrations with registration systems, HR, financial software, and all your other apps and documentation (Excel, PDF, Word, etc.) This is how we bring all your data together into one central source of truth. We extend the capabilities of existing systems, connect directly to your workflows, and create feedback loops that update information after each step. This way, everything always stays up to date and accessible in all your systems and we modernize your IT landscape into one powerful and future-proof ecosystem.

Successful implementation in 4 steps

01 Mapping processes, applications and data flows

We map your processes, systems and data flows to determine how best to configure our solutions.

02 Determining business logic, process and data requirements

We capture the logic of your processes and translate this into configurations, data requirements and parameters for BI and AI.

03 Realization & Implementation

We activate and configure, add rules and train our AI agents, and link them to your systems and data.

04 Going live, change management and aftercare

We supervise the go-live, train your employees and offer aftercare and optimization so that everything provides permanent results.

Vrouw met bril werkt op een laptop en desktop in een helder kantoor met planten aan het raam.

Easy to get started

Strategy, inspiration, and a data review to explore BI and AI applications.
Not sure where to start with BI or AI? Our roadmap helps you identify valuable applications, assess your data and processes, and set clear priorities and KPIs.
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Do you already know where to start? Together, let's take the next step and realize your solution.
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Frequently asked questions

Are there any days you'll be closed for the holidays in 2024?

Which systems can you connect?

We connect to the most used systems in the social domain. Think of client and registration systems such as Hello's, Simac, Myneva, Adsysco, Stipter, Social Supporter, People Central, Suite4 Social Domain, Pluryn and ZorgNed. HR and planning systems such as Loket.nl, NMBRS and absenteeism systems can also be easily connected, just like financial systems such as Exact, AFAS Finance, Unit4 and e-Accounting.

In addition, we link document environments such as SharePoint, OneDrive, Google Drive and files in PDF or Word format. External data sources such as CBS, DUO, GGD, RIVM and neighborhood or neighborhood data can also be integrated. Excel and CSV files are often used as an additional data source or for import and export.

Thanks to our own data layer and robust API architecture, we can also connect custom systems and older applications, even if they are technically limited or outdated. In practice, this means that almost any system can be unlocked.

Do you have AI solutions that have been specifically developed for welfare organizations?

Yes. Our AI agents have been specifically developed for processes and issues within the social domain. They are in line with how welfare organizations work with files, processes, signals, district information and accountability to municipalities.

Examples include AI for call processing, where phone calls are automatically transcribed, summarized and linked to records and cases. In addition, we support file analysis and signaling, where AI recognizes patterns in lead times, risks and interventions. Document processing, such as intake forms, reports and municipal formats, is also largely automated.

Other applications include a Data Quality Agent that identifies missing fields, inconsistencies and duplicate registrations, AI support for triage and referral, and policy and impact analysis based on trends, target groups and neighborhood developments. We also use AI for Positive Health dashboards to provide insight into shifts and patterns. Everything is set up based on your sector logic and tailored to existing work processes.

Do we first need to implement a new registration system in order to be able to work data-driven?

No, that's just an important advantage of the Flawless Workflow Data & AI Platform. We work on top of the systems you already use. We do not replace primary systems, but connect and enrich them.

This creates one central source of truth with reliable data quality, automatic reports and significantly less manual work. At the same time, you lay a solid foundation for BI dashboards and AI automation. Many welfare organizations have been working data-driven in this way for years, without first having to implement a new registration system.

How do you ensure privacy and security when using AI (AVG)?

Our solutions run entirely within the organization's own environment. Data does not leave the organization and is not used for external training or other purposes. Privacy and security are a standard part of the architecture.

We work with data encryption, both during transport and storage, role-based access rights, extensive logging and monitoring, strict data governance, and full compliance with the GDPR guidelines. In addition, we use the principle of minimal data access: AI agents only use data that an employee also has access to. This way, control always remains with the organization.

What does this mean in concrete terms for welfare organizations?

In practice, welfare organizations see clear and measurable effects. The administrative pressure often falls by twenty to thirty percent, reports to municipalities are drawn up faster and error-free, and data quality improves structurally, reducing repair work.

In addition, real-time insight into caseloads, employee deployment, waiting times, district data, impact and finances is provided. Employees experience more job satisfaction because manual input decreases and collaboration improves, because everyone works with the same insights. Organizations will also be given a stronger position towards municipalities and subsidy providers thanks to complete and reliable data sets. For each organization, we can also concretely translate these revenues into a substantiated ROI calculation.

Curious about what is possible?

Whether you’re curious about AI, data, or improving your organization, or want to dive into a use case or see a demo, our experts are here to help. Let’s brainstorm together!

Een lachende man met lichtbruin haar zit achter een laptop met een sticker van Flowless Workflow in een kantooromgeving.