Keep making impact measurable.

With our BI & AI solutions, we create a future-proof digital basis:

  • Dashboards and insights that give professionals, team leaders and management real-time control over clients, caseloads, waiting times, commitment, results and risks.
  • AI agents that automate repetitive tasks such as file analysis, triage, report processing, conversation processing in registration systems, signaling and administrative steps between teams.
  • One data platform that connects all your systems for dashboards and AI automation including client systems, planning, HR, finance, Excel and registration tools.

Support your teams with clarity, reduce administrative pressure and improve the quality of help and services through real-time insight and smart automation.

Type of solution
Process
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The step towards data-driven wellbeing

Welfare organizations want less administration and more time for people. They need reliable insights into impact, finances and quality, automatic reports and processes and a digital basis that grows with the organization.

Our BI & AI platform makes that possible: one source of truth, real-time overview and smart automation. This creates a robust IT landscape with clear KPIs and reliable data quality. The basis for collaboration and growth.



What this means in practice:

  • Less administration → more time for people and activities.
  • Reliable insights → control over impact, finances and quality.
  • Automatic reports → simple and error-free accountability.
  • Smart processes → less manual work and higher efficiency.
  • A solid foundation → future-proof systems and clear KPIs.

Insight, Automation, and Impact Solutions

  • Data StrategyLay the foundation for data-driven success. We create a clear data strategy with KPIs, data quality, and the right system architecture, so you're ready to implement BI and AI use cases via our platform.
  • Data platformCentralize all your information in one reliable source of truth. You connect your systems and standardize and secure your data via our data platform. In this way, you make it accessible to insights, reports and AI-driven innovation.
  • BI solutionsTurn data into actionable insights. With customized dashboards and reports, your teams and stakeholders get real-time insight into activities, budgets and impact, so that better decisions can be made at every level.
  • AI solutionsGo beyond reporting with smart automation. From data validation and forecasting to smart workflows and Agentic AI systems, our solutions help you save time, reduce errors, and create measurable impact.

Insight, Automation, and Impact Solutions

  • Data StrategyLay the foundation for data-driven success. We create a clear data strategy with KPIs, data quality, and the right system architecture, so you're ready to implement BI and AI use cases via our platform.
  • Data platformCentralize all your information in one reliable source of truth. You connect your systems and standardize and secure your data via our data platform. In this way, you make it accessible to insights, reports and AI-driven innovation.
  • BI solutionsTurn data into actionable insights. With customized dashboards and reports, your teams and stakeholders get real-time insight into activities, budgets and impact, so that better decisions can be made at every level.
  • AI solutionsGo beyond reporting with smart automation. From data validation and forecasting to smart workflows and Agentic AI systems, our solutions help you save time, reduce errors, and create measurable impact.

Examples of practical applications of our AI agents

Why Flawless Workflow

Insights and automation that your registration system and other systems cannot provide.

Flawless Workflow provides a proven platform with ready-to-use modules for BI dashboards, AI agents, and workflows. Standardised where possible and configured where necessary. Our solutions are perfectly in line with your processes and objectives. This is how we transform your wellbeing processes reliably, flexibly and safely.

  • Solutions for Welfare Organizations Our platform has been developed based on years of experience in welfare organizations. We understand your challenges and deliver AI and BI solutions that solve them.
  • Assistance with your transition We'll help you take practical steps towards using AI and BI, so that your team quickly experiences value and builds trust in new ways of working.
  • Security and privacy Data security and privacy are key thanks to encryption, access control, monitoring and compliance guidelines.
  • Integration options Links with registration systems, HR, Excel and branch systems via robust APIs and data pipelines.
  • Process expertise & focus on people In-depth insight into business processes by experts who know the sector, speak the language and know what matters.
  • Use case, implementation & support A proven approach to identify, prioritize and realize AI and BI applications — from configuration to implementation and aftercare.

Customer in the spotlight

The automation and insights that no other system offers.
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Integration with your systems

Deep integrations with Registration Systems, HR, Financial Software and all your other apps and documentation (Excel, PDF, Word, etc.). In doing so, we bring all your data together into one central source of truth. We expand the capabilities of existing systems, connect directly to your workflows, and create feedback loops that update information after every step. This way, everything always stays up to date and accessible in all your systems and we modernize your IT landscape into one powerful and future-proof ecosystem.

Successful implementation in 4 steps

01 Mapping processes, applications and data flows

We map your processes, systems and data flows to determine how best to configure our solutions.

02 Determining business logic, process and data requirements

We capture the logic of your processes and translate this into configurations, data requirements and parameters for BI and AI.

03 Realization & Implementation

We activate and configure, add rules and train our AI agents, and link them to your systems and data.

04 Going live, change management and aftercare

We supervise the go-live, train your employees and offer aftercare and optimization so that everything provides permanent results.

Vrouw met bril werkt op een laptop en desktop in een helder kantoor met planten aan het raam.

Easy to get started

Strategy, inspiration, and a data review to explore BI and AI applications.
Not sure where to start with BI or AI? Our roadmap helps you identify valuable applications, assess your data and processes, and set clear priorities and KPIs.
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Do you already know where to start? Together, let's take the next step and realize your solution.
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Frequently asked questions

Are there any days you'll be closed for the holidays in 2024?

Which systems can you connect to?

We connect to the most used systems in the social domain, including:

  • Client & registration systems: Hello's, Simac, Myneva, Adsysco, Stipter, Social supporter, People Central, Social Domain, Suite 4 Social Domain, Pluryn, ZorgNed
  • HR & rosters: DISHWASHING, Loket.nl, NMBRS, Absenteeism systems
  • Financially: Exact, AFAS Finance, Unit4, e-Accounting
  • Documentation: SharePoint, OneDrive, Google Drive, PDF, Word
  • External sources: CBS, DUO, GGD, RIVM, district data
  • Excel & CSV files for additional datasets or export/import
  • Custom systems and older applications via APIs, files, or data bridges

Because our platform has its own data layer and works via robust APIs, we can connect almost any system, even if it is outdated or limited.

Do you have AI solutions that are specific to welfare organizations?

Yes. Our AI agents have been developed for the processes and challenges in social work. Examples:

  • AI call processing → automatic transcription, summary, dossier points and link to cases
  • Case analysis & signaling → AI sees patterns in files, risks, lead times and interventions
  • Document processing → intake forms, reports, reports, municipal formats
  • Data Quality Agent → check for missing fields, inconsistencies and duplicate registrations
  • AI triage & guidance → suggestions for next steps, arrangements, referral
  • Policy & Impact Agent → insight into trends, target groups, neighborhood developments and policy options
  • AI for integration & learning route → analyzing progress, outflow, learning paths
  • Positive Health dashboards → AI helps recognize patterns and shifts

These are fully developed from your sector logic (files, trajectories, signals, district information, accountability) and are configured to suit your work processes.

Do we first need a new registration system to work data-driven?

No. That is precisely the advantage. The Flawless Workflow Data & AI platform works on top of the systems you already use.

We do not replace anything, we connect and enrich what is there.

This ensures:

  • a central source of truth
  • reliable data quality
  • automatic reports
  • less manual administration
  • a foundation for BI dashboards and AI automation

Many organizations go with this years ahead without having to implement a new primary system.

How do you ensure that AI is safe in the social domain (AVG)?

Our solutions run entirely within your own environment, without data leaving the organization.

In addition, we use:

  • encryption (data in transit & at rest)
  • role-based access control
  • logging & monitoring
  • strict data governance
  • compliance with AVG guidelines
  • minimal data extraction (only what is required for a task)

AI agents only use data that an employee also has access to. Privacy, security and control are a standard part of the architecture.

What does it mean in concrete terms for welfare organizations?

Organizations in the social domain usually see:

  • 20— 30% less administrative burden
  • faster and error-free reports for municipalities
  • better data quality → less repair work and more reliability
  • real-time insight in caseloads, deployment, waiting times, district data, impact and finances
  • high employee satisfaction due to less manual input
  • more time for people instead of systems
  • better cooperation because everyone looks at the same data
  • stronger procurement position thanks to reliable, complete datasets

We can also calculate exactly what the ROI is for your specific situation.

Curious about what is possible?

Whether you’re curious about AI, data, or improving your organization, or want to dive into a use case or see a demo, our experts are here to help. Let’s brainstorm together!

Een lachende man met lichtbruin haar zit achter een laptop met een sticker van Flowless Workflow in een kantooromgeving.